AI Chatbot Solution
24/7 Customer Engagement Without Hiring
An AI chatbot trained on your business, integrated with your website or CRM, capturing leads and answering queries while your team focuses on higher-value work.
Entresys AI Assistant
What services do you provide?
We specialise in CRM implementation, custom web development, e-commerce solutions, and AI chatbots for Singapore SMEs. Which would you like to know more about?
Can you integrate with my existing CRM?
Yes, we can integrate with most CRM systems including Perfex, HubSpot, and Salesforce. Would you like to schedule a brief call to discuss your requirements?
Lead Captured
Sent to your CRM
Core Capabilities
Each chatbot is configured around your actual business—not a generic template.
Lead Capture
Qualify visitors through structured conversations. Capture contact details, business needs, and intent signals before routing to your sales team.
Business Knowledge
Train the chatbot on your FAQs, service documentation, pricing, and operational details. Responses reflect your actual business.
Website & CRM Integration
Embed on your website, connect to your CRM. Leads flow directly into your existing workflow without manual data entry.
Human Escalation
Complex queries are flagged for human follow-up. Your team receives context and conversation history for seamless handover.
24/7 Availability
Respond to queries outside business hours. Capture leads at 2am the same way you would at 2pm.
Conversation Analytics
Understand what visitors ask most. Identify gaps in your documentation and improve both the chatbot and your content.
Common Use Cases
Practical applications for Singapore SMEs across industries.
Customer Service
Answer common queries about hours, location, services, and policies automatically.
Handle order status checks and basic account questions without staff involvement.
Reduce repetitive inquiries, freeing your team for complex issues.
Lead Qualification
Ask qualifying questions: budget range, timeline, specific needs.
Route high-intent leads directly to sales with full context.
Capture leads 24/7, even when your team is offline.
FAQ Handling
Instant responses to pricing, service scope, and process questions.
Consistent, accurate answers—no variation based on which staff member is available.
Easily updateable as your business offerings evolve.
Implementation Timeline
From initial discussion to live chatbot in 2–3 weeks.
Discovery Call
30 minutesUnderstand your business, customer questions, integration requirements, and success metrics.
Knowledge Base Preparation
3–5 daysWe structure your existing content: FAQs, service pages, pricing, operational details. You review and approve.
Chatbot Configuration
3–5 daysBuild the conversation flows, train the AI on your content, configure lead capture and handoff logic.
Integration & Testing
2–3 daysEmbed on your website, connect to your CRM if applicable, run test conversations, refine responses.
Go-Live & Handover
1 dayLaunch the chatbot, walk through the dashboard and analytics, provide documentation for minor content updates.
What's Included
- Chatbot setup and configuration
- Training on your business content (FAQs, services, pricing)
- Website integration (embedded widget or standalone page)
- CRM integration setup (if applicable)
- Lead capture and notification configuration
- Human escalation routing
- Basic conversation analytics dashboard
- Go-live testing and walkthrough
- Documentation for content updates
Not Included (Available as Add-ons)
- +Ongoing AI model fine-tuning and optimisation
- +Regular content updates and knowledge base maintenance
- +Custom multi-step workflow automation
- +Voice or phone integration
- +Multi-language support
- +Advanced analytics and custom reporting
Discuss your specific needs during the discovery call. We'll recommend only what's relevant.
Fixed-Scope Implementation
Clear deliverables, transparent pricing, no long-term lock-in.
Final pricing depends on integration complexity and content scope.
If a chatbot isn't the right fit for your situation, we'll tell you before you commit.
Start Your AI Chatbot Project
Tell us about your business and customer engagement goals. We'll respond within 1 business day.